Port Authority of New York and New Jersey spokesman Neal Buccino says a server providing Internet service had problems at about 4 p.m. Sunday, which required manual check-in.
Buccino says Terminal 7 is operated by British Airways, which leases space to other carriers. He says at one point Sunday night, more than 1,000 passengers were waiting in line to get checked in. He says the number dropped to about 80 by midnight.
No word on how many people ended up missing their flights due to the booking delays, but boarding passes had to be hand-written, which should give you hand-cramps just thinking about it. That's massive. And at present, Verizon has not been able to provide a timeline regarding service restoration.
Bottom line: if you're at JFK today, you'll probably be there tomorrow, too.