Rarely does The Oregonian newspaper actually report news, but this story hit the front page, above the fold. There's a bit of difference between the print edition account and the web version, as the print edition notes that animals were not afforded sufficient time to acclimate to the new environments in the Predators exhibits, while the web version moves that detail to a sidebar. The story ascribes the failure to delays in construction; in reality, the facilities were not slated for completion until late November 2009. Zoo managers pushed for an early opening of the facilities in order to provide a bit of "wow" factor for the American Zoo and Aquarium national conference, which was hosted in Portland in early October.
Cost overruns for the Predators exhibits ran to over $1.6 million, which zoo managers compounded by pushing to move animals in even as construction continued. Clearly, introduction of animals into uncompleted facilities slows construction and stresses the animals. As a result of this fiasco, two high-level zoo staff were fired agreed to pursue other opportunities, but these were construction and finance staff. What of the managers on the animal side, who pushed animals into incomplete facilities?
Apparently, their high-paying jobs are secure at this point, yet given other reports in the news during the past year or so, it seems reasonable to question whether or not Metro has gone far enough to redress issues at their subsidiary organization. What we have so far are a number of troubling issues: zoo managers have demonstrated incompetence in the areas of construction and financial management, as documented in the audit released yesterday. However, zoo managers have also demonstrated incompetence in the area of animal management, as documented in part by the audit and in reports from other sources as noted above.
If Metro, which allegedly runs the zoo, is to regain any degree of credibility, then it seems reasonable to suggest that they closely examine all remaining zoo management staff, sweep away the chaff, and hire in competent individuals.
The zoo subsidiary has had ongoing problems for many years, though the auditors have naturally focused upon financial issues. The departure of Big Tony, the most recent director, is of interest because he left the zoo to take an identical position at a Florida zoo - at half the rate of compensation that he enjoyed in Portland. Why would he do that?
A possible answer is suggested by the following:
OFFICE OF THE AUDITOR
September 20, 2004
• Revenue from some Zoo activities was improperly sent to the Foundation and returned to the Zoo, which treated it as a donation to avoid paying Metro excise taxes on the revenue.
• The Zoo Director entered into unauthorized contracts that the Foundation paid, subjecting Metro to financial and legal risk.
• Zoo financial records have not properly reflected donations as well as revenues and costs for some projects and activities.
• The Zoo is not receiving adequate compensation for benefits provided to Foundation members.
• Required information is not coming to Metro about the Foundation’s financial activities, plans and accomplishments, weakening effective oversight and the ability to make budgetary decisions affecting the Zoo.
Our report makes several recommendations for improving Metro’s system of management controls over the relationship. Metro Chief Operating Officer Michael Jordan’s response to specific recommendations is at the end of the report. Mr. Jordan agrees with most recommendations; however, we are concerned that he disagrees with our recommendation to take appropriate action to hold the Zoo Director accountable for departures from Metro’s contracting requirements. Such action is essential if Metro is to maintain an environment that fosters conscientious management, integrity and accountability.
So just how high does the stink rise? It seems clear that Big Tony blew out of town before the manure hit the whirling blades, though a couple of his hand-picked staff weren't quite as quick on the uptake. Obviously, Metro's COO Michael Jordan is involved as well, as he opposed holding Big Tony accountable for playing fast and loose.
What we have, it appears, is a trail of incompetence and lack of accountability that extends from the COO of Metro, right into the general management of the subsidiary organization known as Oregon Zoo. Big Tony, former director, fled. Two of his associates have "chosen to pursue other opportunities". Big Tony's last associate, whom he promoted, is now acting director at the zoo.
There's an obvious question that nobody seems to be asking, and it's really very brief: "Why?"
Should they not be all swept away in order to provide a clean environment for competent managers?
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