Earlier here, the alleged "credit" from Best Buy in exchange for dropping off a computer running Windows XP was discussed. The post detailed what actually happened when I took them up on their "offer", and it wasn't pretty. As I was rather perturbed, I contacted the state Attorney General's office because because I hoped that others could be spared time and effort by learning from my experience.
Interestingly, I received a call today from Best Buy corporate in Minnesota. A very nice guy wanted to talk about my complaint filed with the state AG, and hoped that we could find some common ground. It's amazing what can happen when you don't just roll over.