I've never liked Best Buy. First, I don't like the name of the place, and second, I don't like the whole "geek Squad" thing. It's all just too creepy. I build my own systems and networking, and I'm not inclined to go to Best Buy for anything. The format may work for them; it doesn't work for me. Anyplace that sells refrigerators and stoves along with computer gear is automatically suspect, in my view.
If I have an issue, like wanting to pick up more chips, I go to a local "mom and pop" shop that does nothing but computers.
This horror tale simply confirms my long-held view when it comes to places like Best Buy: run away!
