American Airlines has apologized to a concert musician who wasn't permitted to board a flight from Chicago while carrying her violin.
The woman says a flight attendant and the captain of an American Eagle flight from Chicago to Albuquerque, NM told her she’d have to valet-check the instrument, which she refused to do.
“Violins are too delicate to be checked,” she told the Associated Press.
The airline promises that in the future she'll be welcome to carry; no strings attached.
